What happens if my country imposes a travel ban to France and prevents me from attending the festival?
EU countries: If travel restrictions are imposed by your local authority and that prevent you from attending the festival, you will receive a cash refund of your Tomorrowland Winter Package or festival pass within 4 months after providing us with the necessary proof. This is only the case if there is an official travel ban, not a travel advice.
NON-EU countries: The main buyer can cancel the entire trip. In this case, cancellation is always at a cost. The main buyer can report the (partial) cancellation via firstname.lastname@example.org . You can submit a claim to your insurer for the cancellation costs. It depends on your insurance coverage whether costs will be reimbursed in the event of a travel ban.