SEPA stands for " Single Euro Payments Area". SEPA allows to do transactions more easily and swiftly, anywhere in Europe. Click here to check if your country is a SEPA country.

1. You live in a SEPA country?

If your bank is located in a SEPA country, you select "SEPA" in the refund form. Your bank won't charge a transaction fee.

2. You don't live in a SEPA country?

If your bank is located in a non-SEPA country, you select "non-SEPA" in the refund form. Please note that your bank might charge you a transaction fee. This fee depends on your bank and country. Contact your bank to double-check if all the necessary information is correct.